PRIVACY POLICY

1. INTRODUCTION

The website www.medi-shop.gr under the brand name "HALAMPALAKIS SA" located in Heraklion, Crete, at 3 Viannou Street, 712 01, hereinafter referred to as "Business", as a Controller tells you how it collects and processes information about you. Personal data is any information that refers to persons whose identity is known or can be verified. Protecting your personal data is very important to Business and it does so when you visit its Websites. This Privacy Policy sets out the kind of information we may collect while visiting the Websites and ordering products through the Websites and how we use this information. When you voluntarily provide us with personal information, such as your name, address, or email address, we treat this information with complete confidence. Subject to the specific provisions of this Privacy Policy, no personal information is rented, sold, posted or disclosed to other companies, organizations, or websites. Before using the web pages, please read this document carefully. As reflected in the Terms of Use and Cookies Policy of the websites, the services provided through the websites are intended for the general public, do not target children and do not knowingly collect personal information from children under 15 years of age. The Privacy Policy applies to all users of the websites. This Policy applies to the collection and use of your Personal Information by Business (eg information that identifies a specific person such as full name, address, or email address you provide to us during your visit and orders from present websites).

2. THE INFORMATION WE COLLECT FROM YOU

When you visit the website www.medi-shop.gr, we collect data from you. Some of this data may be personal in nature. When filling out any order form on our websites, you will be asked for your name, address, postal code of your area, your email address, your phone number, your tax ID if the invoice is issued, the order of payment. In addition, you may be asked for more specific information, such as shipping - delivery of an order, pricing information, or details of the bid you requested. For the added security of electronic transactions via credit cards, they are done with the PIRAEUS Bank Winbank Paycenter security system thus ensuring the complete security of your transaction and your credit card data. During the credit purchase process, the customer is automatically transferred to a secure server at Piraeus Bank's Winbank Paycenter service. All data transferred electronically from the customer (credit card details) to Piraeus Bank's Winbank Paycenter service. Business does not collect or store your credit card information in any way, and for this reason you need to re-register it every time you use your credit card for transactions through our websites. We also collect data that may include your search history, IP address, screen resolution, the browser you used, your operating system and settings, access times, and your URL. If you use a mobile device, we may also collect data that identifies your device, settings, and location. Business reserves the right to collect non-personally identifiable user data (browser type, type of computer, operating system, internet providers, etc.) and / or to monitor Internet Protocol (IP Address) addresses using cookies. . Cookies are small text files that are stored on each user's hard drive without access to documents or files from the user's computer. They are used to facilitate user access when using certain Services and / or Web pages, and for statistical purposes. For more information about cookies used by the Sites, users are asked to visit our Cookies Policy. If you are interested in contacting us for further information, we will necessarily collect your name and email address.

3. HOW TO COLLECT YOUR PERSONAL DATA

We collect your personal information directly from you. Specifically, you provide us with your personal information when you express your interest in contacting us, during your registration, to execute and send your order, for information on new products

4. USE AND DISCLOSURE OF PERSONAL DATA

We use your personal information to respond to your requests in order to have direct and meaningful communication with the store, to provide answers to specific questions you may have, and finally to process and process your orders. Specifically, the personal information collected is used to place an order at your place, to confirm and identify the customer in any case necessary, for new products and special offers offered by the Company. Your personal information we collect through the web sites is not disclosed or transferred to third parties who are not affiliated with us (performing the processing). Under certain conditions permitted or enforced by law or a court order, your personal data, collected online, may be disclosed to the competent authorities without your prior consent (for example in the event of a court order).

5. STORAGE - PROTECTION OF PERSONAL DATA

Our data centers where your personal data is stored are located within the European Union.

6. PERSONAL DATA RETENTION PERIOD

The time of retention of your personal data in the event that you place an order on our websites is governed by Greek law and the tax obligations of the Company. The time for keeping your personal data in the event that you express an interest in contacting us is two (2) months. Upon expiry of the above period your personal data will be deleted.

7. YOUR RIGHTS RELATING TO PERSONAL DATA PROCESSING

You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and free of charge. We may require proof of your identity before giving you this information. You have the right to request correction - updating your information and "Business" will promptly correct it. You have the right to request the deletion of your personal data. You have the right to request the processing of your personal data by the Business. You have the right to request that Business restrict the processing of your personal data. "Business" enables you to modify by yourself some details you have provided within your order (eg delivery address), but only by logging into our web pages with the password. Therefore, in order to protect your personal data, it is important that your password is kept secure on our websites. In the event that it is found that your Personal Data has been leaked by the Business as a result of material or non-material damage, you have the right to report it to the Competent Supervisory Authority (Personal Data Protection Authority). To exercise your rights above or if you have any questions about our privacy policy or if you need help with exercising or understanding privacy options, contact us at gdpr@hamed.gr or write to us at: "HaMed - HALAMBALAKIS SA", Viannou 3, 71201, Heraklion Crete, Greece.

8. CHANGES IN PERSONAL DATA PRIVACY POLICY

"Business" may modify this Privacy Policy. Please check the Implementation Date at the top of this Policy to see when this Policy was last revised. Any revisions will take effect as soon as we review the revised Policy. If we make any substantive changes to this Policy that extend our rights to use the personal data we have already collected from you, we will inform you and provide you with an option to use this data in the future.